App and Dev Partner Program – terms of agreement


Part A: Terms Applicable to All App Partners and Developer Partners

This Program Agreement governs Xero’s relationship with you, as an App Partner in the App Partner Program, or a Developer Partner in the Developer Partner Program, respectively (each and collectively, the “Program”). An “App Partner” means a partner who has built an app that integrates with the Xero API and is certified by Xero for listing in the Xero App Marketplace. A “Developer Partner” means a partner who has proven experience building custom integrations with the Xero API, as determined by Xero, and builds integrations on behalf of others. If you are both a Developer Partner and an App Partner, the terms of the App Partner Program and the terms of the Developer Partner Program both apply to you. Learn more about getting started as an App Partner in Part B below. Learn more about getting started as a Developer Partner in Part C below. Part B and Part C form part of this Program Agreement.

If You are agreeing to this Program Agreement not as an individual but on behalf of your company, organization, firm, partnership or other corporate entity, then you agree and acknowledge that you are binding such entity to this Program Agreement, and that you are fully authorized to do so.

Xero may update or modify this Program Agreement from time to time in its sole discretion.

1. Partnership Prerequisites

To be eligible for the App Partner Program, or Developer Partner Program, as applicable, You must meet the following prerequisites:


App Partner Program Developer Partner Program
Register to become an App Partner Register to become a Developer Partner
Integrate your product or service with Xero through the Xero API Complete at least two (2) Xero API integration projects with Your customers that have agreed to act as a reference to Xero
Demonstrate your integration to the Xero API Team Produce a landing page on your website that describes the services you provide and a link to at least one case study based on a Xero integration project
Run a successful pilot of the integration with a range of Xero customers
Develop and maintain sufficient end user documentation for the integration
Product and Integration each meet Xero Certification Standards
Comply with the App Partner co-marketing requirements
Adhere to Xero Security Requirements
Adhere to Xero Connected App Logo Guidelines

Your status as a App Partner and/or Developer Partner, as applicable, will not be confirmed until the above steps are complete to Xero’s satisfaction.

Xero reserves the right to accept or decline any organisation or individual becoming an App Partner or Developer Partner. Xero also reserves the right to terminate its relationship with any existing App Partner and/or Developer Partner at any time.

2. Your Ongoing Obligations.

To maintain status as an App Partner or Developer Partner, respectively, You agree to:


App Partner Program** Developer Partner Program**
Maintain compliance with the Xero Developer Platform Terms and Conditions
Maintain a dedicated and pre-approved landing page that promotes Xero on your website
Never abuse the relationships with the wider Xero ecosystem with unsolicited email campaigns or other actions or inactions
Keep all branding and promotional material up to date
Actively support and maintain Your integration
Otherwise act in good faith in Your use of Xero and the Integration
Maintain at least five (5) customers on your product that are also actively using Xero (App Partners only)

**Xero may review App Partner and Developer Partner products and integrations annually to ensure compliance with its Ongoing Obligations under this Program Agreement.

3. Duration of this Program Agreement.

This Program Agreement is effective immediately upon you being confirmed as an App Partner or Developer Partner, as applicable, by Xero, and remains in force until:

  1. Superseded by Xero at any time effective upon the online publication of updated or modified terms – notice of relevant material updates and modifications to this Program Agreement will be communicated to you via the Xero Developer Website developer.xero.com;
  2. This Program Agreement is terminated by either party for any reason by providing one month’s notice in writing to the other party;
  3. This Program Agreement is terminated by either party, with immediate effect upon written notice being provided to the other party, for that other party’s material breach of any of the terms of this Program Agreement;
  4. If there is fraud or any other unacceptable behaviour by You, Xero can suspend Your privileges or end the Program Agreement without notice.

Xero reserves the right to cancel or modify the Programs in its entirety, at any time. If this Program Agreement is terminated by Xero for any reason, You will no longer be able to participate in, or receive the benefits of, the Program.

For the avoidance of doubt, notwithstanding the termination of this Program Agreement, you will still be subject to Xero’s Developer Platform Terms and Conditions to the extent you use any part of the Developer Platform.

4. Relationship of Parties.

No agency, partnership, joint venture or employment is created between Xero and you as a result of this Program Agreement. You are not authorized to create any obligation, express or implied, on behalf of Xero.

5. Applicability of Xero’s Developer Terms and Conditions.

This Program Agreement applies in addition to, and should be read in conjunction with, Xero’s Developer Platform Terms and Conditions, which are incorporated in this Program Agreement by reference to the extent applicable and which govern matters in relation to Your activity on the Developer Platform or the App Partner Program or Developer Partner Program, respectively. This includes limitations on liability, indemnification, intellectual property, and governing law, and arbitration. In the event of any inconsistency between this Program Agreement and Xero’s Developer Platform Terms and Conditions, Xero’s Developer Platform Terms and Conditions will take priority.


Part B: Terms Applicable to the App Partner Program

1. How do I get started as an App Partner?

Ready to take steps to becoming an App Partner? Find out more here.

2. Benefits of App Partner Program.

Once you have been accepted to the App Partner Program, you may receive access to the applicable benefits of the App Partner Program, at the specified tier levels, including but not limited to:

  1. Your app certified by Xero
  2. Your app listed in the Xero marketplace
  3. Access to Xero developer community forums
  4. Opportunity to attend and exhibit at Xero conference and roadshow events
  5. Regular updates on Your performance in the Xero marketplace

Xero may modify such benefits in its sole discretion from time to time.

3. App Partner Tiers - which tier are you?

App Partners can achieve one of four tiers based on connections, growth, quality and investment with Xero. By improving your performance you can advance through the tiers to receive additional benefits from Xero. More information regarding the requirements for each tier can be found here. For the avoidance of doubt, any determinations by Xero on matters relating to the App Partner Tiers (including tier levels and the operation of the tiers system) will be final.

4. How does an App Partner become a Revenue Share Partner?

Subject to Your and/or Xero’s revenue sharing plans associated with Your and/or Xero’s activities under the Partner Program, as an App Partner, You may have a chance to enter into a revenue share agreement (a “ Revenue Sharing Agreement”) with Xero. Each App Partner that enters into a Revenue Sharing Agreement is a “ Revenue Share Partner.” During the term of Your Revenue Sharing Agreement, You, or Xero - or in some cases, each of Xero and You -- shall be entitled to a revenue share based on referrals of qualifying new paying customers to the other party. The specifics, terms and conditions of the revenue share payable by each party will be set forth in the App Partner’s Revenue Sharing Agreement.


Part C: Terms Applicable to the Developer Partner Program

1. How do I get started as a Developer Partner?

Ready to take steps to becoming a Developer Partner? Find out more here.

2. Benefits of Developer Partner Program.

Once you have been accepted to the Developer Partner Program, you may receive access to the applicable benefits of the Developer Partner Program, including but not limited to:

  1. Access to the Xero Developer Center
  2. Access developer support for Your integration, and receive initial end user support for inquiries made directly to Xero

Xero may modify such benefits in its sole discretion from time to time.