For companies that choose to partner with Xero in our app ecosystem, we are committed to these principles
Focus on solving for customers
We build, acquire and partner with our customers’ best interests in mind. We believe choice benefits our customers, which means that while sometimes we may build or acquire features already available in our Xero App Store, we’ll continue to foster a platform that enables small business customers to choose the best solutions for their needs.
Be an open platform
We welcome others to innovate with us, and will continue to invest in expanding Xero’s platform capability. We will ensure partners meet a minimum set of standards, add value to our joint customers, and are aligned with our business. As we do, we will strive to minimise any barriers to third party innovation, and ensure standards are fair and easy to follow.
Invest in our shared success
We’re proud of the community we’ve built at Xero, and we’ll keep growing our developer and app partner relationships around the globe. We’re committed to delivering a platform that enables growth opportunities for our partners, with best-in-class tools, programs and support. We like working with companies who also invest in their Xero partnership, and we’re committed to making that pathway clearer.
Lead with a #human approach
We take a human approach to business – we believe that’s what makes us different. We don’t see our app partners as competitors, because we know the more innovation and activity on our platform, the better for everyone, especially people in small business. We are committed to being transparent and balanced, providing our partners the opportunity to succeed on our platform.
Be responsible and responsive
Protecting our community is very close to our hearts. We take this seriously and are committed to protecting partner and customer data and privacy. We will continue to listen to our customers and community, and evolve our approach.