Frequently asked questions

Get help with common queries


What is the expiration for a refresh token?

Unused refresh tokens expire after 60 days. If you don’t refresh your access token within 60 days the user will need to reauthorise your app.

When you perform a token refresh, you should replace your existing refresh token with the new one returned in the response. If, for whatever reason, you don't receive the response you can retry refreshing your existing refresh token for a grace period of 30 minutes.